Account & Billing3 min read
How to Add Funds to Your HexaVoice Account
Step-by-step guide to adding credit to your HexaVoice account via bank transfer, card, or cryptocurrency.
Adding Funds to Your Account
Supported Payment Methods
HexaVoice supports multiple payment methods:
| Method | Processing Time | Minimum |
|---|---|---|
| USDT (TRC-20) | Near instant | $10 |
| USDT (ERC-20) | 12 confirmations | $20 |
| Bitcoin (BTC) | 3 confirmations | $20 |
| Bank Wire Transfer | 1–3 business days | $100 |
| Wise Transfer | Same day | $50 |
Step-by-Step: Add Funds
- 1Log into your HexaVoice dashboard
- 2Go to Billing > Add Funds
- 3Select your preferred payment method
- 4Enter the amount you wish to add
- 5Follow the on-screen instructions for the selected method
- 6Once payment is confirmed, funds appear in your balance automatically
Cryptocurrency Payments
For crypto payments:
- Each payment generates a unique wallet address — do not reuse old addresses
- Send exact amount shown — underpayments require manual reconciliation
- Overpayments are credited automatically
- Contact support with your TX hash if balance doesn't appear after expected confirmation time
Bank Wire Transfer
Wire transfer details are provided in the dashboard after selecting Bank Wire. Include your account ID in the reference field to ensure automatic matching.
Low Balance Alerts
Enable auto-recharge in Billing > Auto-Recharge to prevent service interruptions. Set a threshold and top-up amount.